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Version: ILLiad 10.0 (Pre-release) 🚧

Update Stacks Search Results (Document Delivery)

Staff Web Client Documentation

This article documents the ILLiad Staff Web Client workflow. For the Desktop Client version of this process, see Processing Requests: Updating Doc Del Stacks Search Results.

The Update Stacks Search Results page for Document Delivery in the ILLiad Staff Web Client allows staff to process document delivery transactions after staff have searched for items in the library's physical collection. This page provides search functionality to locate specific transactions and update them with search results.

Overview​

This processing page is located under Doc Del > Update Stacks Search Results and provides the same functionality as the desktop client's update stacks search process, with a streamlined web-based interface.

Page Structure​

The Update Stacks Search Results page consists of four main areas:

  1. Search Controls (top of page)
  2. Search Results Tab
  3. Request Details Tab
  4. Processing Buttons (bottom of screen)

Searching for Transactions​

The search controls at the top of the page allow you to locate transactions by:

  • Transaction Number (TN) - The unique ILLiad transaction identifier
  • ILL Number - The external request identifier
  • Citation Information - Bibliographic details (title, author, etc.)

Search Filter​

Use the filter toggle next to the search controls to set the scope of your search:

  • In Stacks Searching Only - Limit results to transactions currently in the In Stacks Searching status
  • All Requests - Search across all transactions regardless of status

Working with Search Results​

Search Results Tab​

After performing a search, the Search Results tab displays all matching transactions. The results table shows key information about each transaction to help you identify the correct item.

Viewing Request Details​

The system automatically displays request details in two scenarios:

  1. Single Result - When your search returns only one transaction, the Request Details tab automatically opens
  2. Double-Click - When you double-click any result in the Search Results tab

The Request Details tab shows complete information about the selected transaction, including:

  • Bibliographic information
  • Call number and location information
  • Current status
  • Transaction history
  • Notes and special instructions

Processing the Request​

The buttons at the bottom of the screen allow you to process the transaction based on the stacks search results. The available options and behavior are the same as in the ILLiad desktop client.

The available processing actions are:

  • Mark Found - Indicate the item was located in the stacks
  • Mark Not Found - Indicate the item was not found during the search
  • Cancel Request - Cancel the request if it is no longer needed

The specific buttons available depend on the current status of the transaction and your staff permissions.

Tips for Efficient Processing​

  • Use the "In Stacks Searching Only" filter to focus on transactions awaiting search results
  • Record detailed notes about items that were not found to assist with future requests
  • Update location information when items are found in unexpected places
  • Use keyboard shortcuts when available for faster navigation