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Version: ILLiad 10.0 (Pre-release) 🚧

Print Returns

The Print Returns page in the ILLiad Staff Web Client allows staff to print and process borrowing transactions that are ready to be returned to lending institutions. This page displays a list of transactions in the appropriate status and provides controls for printing and routing.

Overview​

This printing page is located under Borrowing > Print Returns and provides the same functionality as the desktop client's print returns process.

Page Structure​

The Print Returns page displays:

  1. Transaction List - Shows all transactions ready to be returned to lenders
  2. Refresh Button - Updates the list to show current transactions
  3. Print Button - Prints and routes the selected transactions

Transaction List​

The transaction list displays key information for each item ready for return, typically including:

  • Transaction Number (TN)
  • Patron name
  • Title
  • Lending institution
  • Original due date
  • Date checked in from patron
  • Special return instructions

The list automatically includes all transactions in the relevant status that are ready for return processing.

Using the Refresh Button​

Click the Refresh button to update the transaction list with the most current data. This is useful when:

  • Multiple staff members are processing transactions simultaneously
  • You want to see newly checked-in items ready for return
  • You need to verify that previously processed items have been removed from the list

Using the Print Button​

The Print button performs the following actions:

  1. Generates printable documents for the selected transactions (such as shipping labels or return slips)
  2. Routes the transactions to their next status in the workflow
  3. Updates the transaction history to record the return

This process works the same way it does in the desktop client.

What Gets Printed​

The specific documents printed depend on your institution's configuration and may include:

  • Shipping labels
  • Packing slips
  • Return transmittal forms
  • Internal tracking documents

Workflow​

Typical workflow for using Print Returns:

  1. Navigate to Borrowing > Print Returns
  2. Review the list of transactions ready for return
  3. Click Refresh if needed to ensure you have the most current list
  4. Click Print to generate documents and route transactions
  5. Retrieve printed materials and follow your institution's procedures for packaging and shipping returns

Tips for Efficient Processing​

  • Establish a regular schedule for processing returns (daily or as needed based on volume)
  • Keep shipping supplies and labels stocked
  • Verify printer settings before beginning a batch
  • Use the refresh function before printing to ensure you're working with current data
  • Check for any special return instructions before packaging items
  • Consider batching returns by lending institution or shipping method for efficiency

Relationship to Desktop Client​

This web-based page provides the same functionality as the desktop client's Print Returns feature. Staff can choose which interface to use based on their workflow preferences and access needs.