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Version: ILLiad 10.0 (Pre-release) 🚧

Print Returns

The Print Returns page in the ILLiad Staff Web Client allows staff to print and process borrowing transactions that are ready to be returned to lending institutions. This page displays a list of transactions in the appropriate status and provides controls for printing and routing.

Overview​

This printing page can be accessed from the left-hand navigation under Borrowing > Print Returns and provides the same functionality as the desktop client's print returns process.

Page Structure​

The Print Returns page displays:

  1. Transaction Grid - Shows all transactions ready to be returned to lenders
  2. Refresh Button - Updates the transaction grid to show current transactions
  3. Print Button - Prints and routes the selected transactions

Transaction Grid​

The transaction grid displays key information for each item ready for return, including:

  • Transaction Number
  • Username
  • Request Type
  • Loan Author
  • Loan Title
  • Loan Publisher
  • etc.

The grid automatically includes all transactions in the relevant status that are ready for return processing.

Using the Refresh Button​

Click the Refresh button to update the transaction grid with the most current data. This is useful when:

  • Multiple staff members are processing transactions simultaneously
  • You want to see newly checked-in items ready for return
  • You need to verify that previously processed items have been removed from the list

Using the Print Button​

The Print button performs the following actions:

  1. Generates printable documents for the selected transactions (such as shipping labels or return slips). If you want to edit the documents before printing, click Download to edit and then print. If no edits are required, just click Print.
  2. Routes the transactions to their next status in the workflow
  3. Updates the transaction history to record the return

This process works the same way it does in the desktop client.

What Gets Printed​

When you select Print Returns:

  • ILLiad will print or open the BorrowingReturnAddressLabels.doc template
  • If configured in Customization Manager, ILLiad will also print/open the BorrowingReturnSlips.doc template
  • Both documents use the same ILLiad data
  • After editing and printing documents, close them without saving to preserve the original template

Note: Word does not need to be installed on the machine to print unless you need to make edits to the print template.

Workflow​

Typical workflow for using Print Returns:

  1. Navigate to Borrowing > Print Returns
  2. Review the transaction grid for items ready for return
  3. Click Refresh if needed to ensure you have the most current grid
  4. Click Print to generate documents and route transactions
  5. (Optional) If edits are needed, click Download to edit the documents before printing
  6. Retrieve printed materials and follow your institution's procedures for packaging and shipping returns

Relationship to Desktop Client​

This web-based page provides the same functionality as the desktop client's Print Returns feature. Staff can choose which interface to use based on their workflow preferences and access needs. The queue will reflect accordingly in each system.