Email

This section contains documentation for ILLiad's email system, including template management, routing, and SMTP configuration.

Overview

• Email SMTP

Configuration

• Configuring Email Importing

Email Templates

• Creating and Editing Email Templates
• Default ILLiad Email Templates
• Using Email Template Tags

Email Routing

• Email Routing
• Creating Email Routing Templates
• Adding Email Routing Rules
• Sending Emails Using Email Routing

Processing

• Importing Email Requests
• Batch Emailing

Monitoring

• Viewing Sent Emails
• Reviewing Pending and Failed Emails
• Viewing Email Notifications on the Web

Updates and Changes

• Impact of End of Support for Microsoft Office 365 Basic Authentication on ILLiad