Borrowing Processing
This section contains documentation for borrowing workflows and processing in ILLiad.
Request Management
- Adding Borrowing Requests Manually
- Sending Blank Work Form Requests
- Routing Requests to Document Delivery
- Held Request Processing
Searching and Sending Requests
- Choosing a Request to Process
- Searching Local Holdings
- Searching OCLC
- Viewing Holdings Information
- Creating and Editing the Work Form
- Selecting Lenders
- Sending the OCLC Request
Checking In/Out Items
- Checking Items In from the Lender
- Post-Receipt Processing
- Checking Items Out to Customers
- Returning Items to the Lender
- Marking Return Items as In Transit
- Printing Returns
Customer Contact
- Awaiting Customer Contact
- Manually Contacting Customers
- Skipping the In Transit to Pickup Location Status