Request Processing

Processing Overview

• Aeon Processing Flowchart
• The Request Form

Request Management

• Editing Requests
• Adding Notes to a Request
• Merging Requests
• Cancelling a Request

Item Processing

• Checking Out Items
• Checking In and Reshelving Items
• Placing Items on Hold

Request Types

• Processing Transaction Requests
• Processing Staff Requests
• Processing Reference Requests
• Processing Requests with a Future Scheduled Date
• Requests from File Workflow

Bundle Management

• Assigning Requests to Bundles
• Managing Bundles

Batch Processing

• Batch Processing
• Configuring Custom Batch Processing

Photoduplication Processing

• The Photoduplication Order Workflow
• Creating and Submitting a Photoduplication Order
• Processing a Photoduplication Order
• Photoduplication Order Status
• Printing Photoduplication Orders
• Cancelling Photoduplication Orders

Payment Processing

• Processing Payments for Photoduplication Orders
• Generating Invoices for Photoduplication Orders

Electronic Delivery

• Uploading and Delivering Photoduplication Order
• Removing Electronically Delivered Items from the Server
• Restoring Customer Deleted Electronic Delivery Files

Permissions

• Uploading and Viewing Permissions Documents