Aeon Default Email Templates

You can add, remove, and edit email templates by opening the Aeon Customization Manager and clicking on the Email Templates tab at the top. There are several default templates created and available for use:

Default Template Name	Description
Appointment Cancelled	Used for notifying a user via email that an appointment has been cancelled.
Appointment Confirmed	Used for notifying a user via email that an appointment has been reviewed by staff and confirmed.
Appointment Received	Used for notifying a user via email that an appointment has been received when it is booked/requested using the web interface.
Appointment Rescheduled	Used for notifying a user via email that an appointment has been rescheduled.
Appointment Reminder	Used for reminding a user via email that they have an upcoming appointment booked.
ClearUser	Used when clearing a user for use in Aeon.
DisavowUser	Used when disavowing a user.
ItemCancellation	Used for notifying a user via email that a request has been cancelled.
ItemDelivered	Used for notifying a user via email that a request has been delivered.
ItemInvoice	Used for notifying a user via email that a photoduplication request they have placed has been invoiced.
MergeUser	Used for notifying a user via email that they have registered for a duplicate Aeon account and the accounts have been merged.
NewUserRegistration	The default template used when a new user registers for your system.
OrderCancellation	The default template used for sending photoduplication order cancellation notifications.
PasswordReset	The default template used when a user requests a password reset link.
UserAddedToActivity	Used for sending activity registration emails to users associated with activities.

Types of Templates

There are four types of email templates in Aeon: Transaction, User, Activity, and Appointment (as of v5.1). The type of template you choose determines which table fields are available to you when creating or editing a template.

Template Type	Available Database Tables
Transaction	• System • User • Researcher • Request • Queue • Photoduplication Queue • Billing • Appointment (also includes ReadingRooms table fields: ReadingRoomName, ReadingRoomDescription, MinAppointmentLength, and MaxAppointmentLength)
User	• System • User
Activity	• System • User • Activity
Appointment	• System • User • Appointment (also includes ReadingRooms table fields: ReadingRoomName, ReadingRoomDescription, MinAppointmentLength, and MaxAppointmentLength)