Known Issues & Workarounds
This section contains information about current known issues and their workarounds for Atlas Systems products. We actively track and work to resolve these issues, and this documentation is updated as fixes become available.
Product-Specific Known Issues
Aeon Known Issues
Current bugs and workarounds for the Aeon special collections management system.
Ares Known Issues
Current bugs and workarounds for the Ares course reserves management system.
ArchivesSpace Known Issues
Current bugs and workarounds for ArchivesSpace hosted services.
ILLiad Known Issues
Current bugs and workarounds for the ILLiad interlibrary loan management system.
Reporting New Issues
If you encounter an issue that is not listed in this documentation, please contact Atlas Systems Support:
- Phone: 757-467-7872 or (800) 567-7401
- Email: support@atlas-sys.com
- Support Portal: https://support.atlas-sys.com
When reporting an issue, please provide:
- Product name and version
- Detailed description of the issue
- Steps to reproduce the problem
- Any error messages received
- Your institution name and contact information
Update Frequency
This documentation is updated regularly as new issues are discovered and existing issues are resolved. Check back frequently for the latest information on known issues and their workarounds.