Customization Keys & Tables
Understand the difference between Aeon's customization keys and customization tables, and how to edit, add, and revert them in the web Customization Manager.
Custom Field Definitions
Define your own fields for requests, users, and activities in the Customization Manager — choosing a data type, a short name, and a display label for each.
Custom Dropdowns
Manage the lists of values that appear in dropdown fields across Aeon — statuses, departments, ID types, countries, states, and your own custom lists — from the Customization Manager.
Custom Flags
Create, rename, and delete the custom request flags staff use to mark requests for purposes like supervisor review, independently of request status.